Shipping policy

 

Shipping Policy

Last updated: January 2026

Yerba York ships worldwide from New York City. Each order is prepared and packed with care.


 

Processing Time

  • Orders are processed within 2–5 business days.

  • During releases or high-volume periods, processing times may be slightly longer.

  • You’ll receive a confirmation email once your order has shipped.


 

Domestic Shipping (United States)

  • Shipping rates are calculated at checkout.

  • Delivery typically takes 3–7 business days after shipment.


 

International Shipping

  • We ship to select international destinations.

  • International shipping rates are calculated at checkout based on destination and order weight.

  • Delivery times vary by country and carrier, typically 7–21 business days.


 

Customs, Duties & Additional Charges

International orders may be subject to customs duties, import taxes, or additional fees determined by local authorities once the shipment reaches its destination.

Please note:

  • These charges are not included in the item price or shipping cost.

  • Yerba York does not collect or control these fees.

  • Any customs duties, taxes, or additional charges are the responsibility of the recipient.

  • We are unable to estimate these charges in advance.

Delays caused by customs clearance are outside of our control.


 

Tracking

  • Tracking information will be sent once your order ships.

  • Tracking updates may take up to 24 hours to appear.


 

Lost, Delayed, or Returned Packages

  • Yerba York is not responsible for delays caused by shipping carriers, customs processing, or incorrect shipping information provided at checkout.

  • If a package is returned due to customs refusal or unpaid import charges, the original shipping cost is non-refundable.


 

Address Accuracy

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.


 

Questions

For shipping-related questions, contact us at:

studio@yerbayork.com